Italian authorities order Meta to remove 'terms banning rival AI chatbots from using WhatsApp' – GIGAZINE
On Wednesday, December 24, 2025 (local time), Italy's antitrust authority, the
Regarding this decision, the AGCM pointed out that ‘the applicable terms of service completely exclude Meta AI's competitors in the AI chatbot market from WhatsApp.’
The EU's antitrust enforcement agency has launched an investigation into Meta over similar allegations, and the AGCM said it is working with the European Commission, the EU's executive body, to ‘deal with Meta's conduct in the most effective way.’
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