ChatGPT vs. Microsoft Copilot: The Major Differences – UC Today
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ChatGPT vs. Microsoft Copilot: what’s the difference?
Published: October 13, 2023
Rebekah Carter
ChatGPT vs. Microsoft Copilot: Which generative AI solution do you need?
Since Microsoft extended its long-term partnership with OpenAI, the creators of ChatGPT, earlier this year, the next-gen portfolios of the two companies have grown increasingly intertwined. Microsoft has leveraged OpenAI’s intuitive LLM technologies and resources to create a generative AI assistant, Copilot – available across the Microsoft ecosystem.
However, while Copilot may share some of the functionalities and components of ChatGPT, it’s not the same. ChatGPT and Copilot are still very different tools, serving unique use cases in the evolving business world.
Here’s everything you need to know about ChatGPT vs. Copilot.
ChatGPT is a conversational or generative AI model that uses large language model technology and machine learning to respond to natural human input. The bot was first launched by OpenAI in November 2022, built on the company’s proprietary GPT architecture.
ChatGPT is powered by deep learning techniques (such as transformer neural networks), allowing it to process text and generate responses that seem almost human. The technology is trained on large volumes of text, including books, articles, and web pages. It’s also available via a messaging app or a web-based chatbot.
Perhaps unsurprisingly, ChatGPT was designed to interact with humans like a standard chatbot. After you input a prompt or question, ChatGPT uses its vast data algorithms to understand your request and create a response. It’s a multi-lingual tool capable of creating responses in languages ranging from French and English to German and Spanish.
Notably, ChatGPT is now available in 3 different forms:
Microsoft Copilot, or Microsoft 365 Copilot (not to be confused with Github Copilot), is Microsoft’s generative AI companion. It was built using technology from OpenAI, other LLMs, and Microsoft resources.
Like ChatGPT, users can interact with Copilot naturally, asking questions and requesting assistance with standard text prompts. However, Copilot is more effective at contextualizing and personalizing responses, thanks to its integration with the Microsoft Graph and your Microsoft 365 data.
Copilot is integrated into the Microsoft ecosystem in two ways. First, Microsoft is embedding the technology into the apps users access daily. There’s a Copilot solution for Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and even the Microsoft Power Platform.
Microsoft is also working on Copilot solutions for specific use cases, such as Copilot tools for Dynamics 365 to support customer service and sales reps. Additionally, Copilot is also included in Microsoft Business Chat, a solution that works across all Microsoft 365 Apps, using LLM technology and your data to provide you with an intuitive help center.
Microsoft Copilot is available as an add-on to existing Microsoft 365 packages for $30 per user per month. However, Bing Chat Enterprise will be available at no additional cost to users of Microsoft 365 E3, E5, Business Premium, and Business Standard packages.
The functionality of ChatGPT varies depending on the package you choose. If you’re a free user, you can use the simplest version of the bot to create content using prompts. Users can compose essays, emails, cover letters, lists, and code.
OpenAI is also working on making its solution “multi-modal.” Users can input requests using their voice or ask the bot to create content based on an image. Image-based solutions are already available in ChatGPT Plus for some users.
Free ChatGPT users can also export content to different channels and add add-ons and plugins to the ChatGPT experience. ChatGPT Plus users can access slightly different features, such as the latest version of the GPT technology from OpenAI.
The current GPT-4 solution can respond to visual prompts, browse the internet for information, and remember more context during conversations. ChatGPT Plus users also get priority access to new features as they arrive, such as:
With ChatGPT Enterprise, the feature set is enhanced again, focusing on serving business users. There’s a new administrative console to help with secure, large-scale deployments and advanced security and privacy features. Plus, users get unlimited data analysis through the tool previously known as “Code Interpreter.”
Notably, a ChatGPT API is available, allowing developers to build the functionality of the generative AI tech into their existing tools and workflows.
Microsoft Copilot might seem very similar to ChatGPT on the surface, but the two tools have some significant differences. The first thing to note is that ChatGPT can be used for virtually any content creation task. Microsoft Copilot is designed to boost the productivity and efficiency of team members working within Microsoft 365 tools and applications.
Microsoft built Copilot as an AI-driven assistant for people already using the Microsoft ecosystem. The exact features of the service vary depending on where you choose to access the technology.
For instance:
Microsoft also offers Copilot for Power Platform to help users automate repetitive tasks, create workflows, and build chatbots.
It’s easy to assume ChatGPT and Microsoft Copilot are two sides of the same coin. Both tools are generative AI applications built with large language models and OpenAI technology. They also offer users an intuitive chat-based interface for easy assistant interactions.
However, ChatGPT is a more generalized tool. It’s an app designed to inspire and support users when creating content, creating customer service apps, or conducting research. You can use ChatGPT for everything from writing essays to creating compelling job descriptions.
Microsoft Copilot has a slightly narrower focus. It’s primarily intended to support users in the Microsoft ecosystem when they’re taking advantage of solutions like Microsoft Teams and Copilot. Copilot focuses on improving productivity, efficiency, and overall workplace performance.
If you’re looking to upgrade your Microsoft ecosystem with AI, Copilot is the tool you need. If you just want to experiment with the latest innovations in generative AI, pick ChatGPT.
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