Dallas-Based Brinks Home Launches ChatGPT Customer … – dallasinnovates.com
[Image: Brinks Home]
Dallas-based Brinks Home has developed an AI-powered Help Center Assistant to help customers get quick answers to all their equipment and account questions.
Brinks Home, one of the largest home security and alarm monitoring companies in North America, collaborated with Dallas-based Pariveda to develop the technology using ChatGPT.
Pariveda, an employee-owned company, is a leading consulting firm specializing in solving complex business and technology problems across various industries.
Brinks Home’s Phil Kolterman
“The integration of ChatGPT has transformed our Help Center into a personalized and seamless conversational experience,” Phil Kolterman, VP of Digital Transformation and Development at Brinks Home, said in a statement. “Our collaboration with Pariveda has accelerated our ability to utilize this remarkable technology, and we are excited to explore new ways to leverage ChatGPT to provide even more value to our customers.”
The company said that Help Center Assistant leverages OpenAI’s ChatGPT to harness the power of artificial intelligence to offer an intuitive and seamless conversational experience to Help Center visitors.
Brinks Home added that customers can interact with an advanced assistant that utilizes natural language processing to understand and respond to inquiries, help manage accounts, offer troubleshooting recommendations, provide expert guidance on home security solutions, among other things.
“We’re delighted to partner with Brinks Home to introduce this cutting-edge technology to their website,” James Burkett, client VP at Pariveda, said in a statement. “By leveraging the power of artificial intelligence, we aim to enhance customer engagement while enabling customers to self-serve and providing a seamless experience that aligns with the company’s commitment to delivering top-notch security solutions.”
Brinks Home says it provides best-in-class protection to more than 1 million people via smart home security solutions backed by expertly trained professionals and an award-winning Alarm Response Center.
Sign up to keep your eye on what’s new and next in Dallas-Fort Worth, every day.
One quick signup, and you’re done.
Lyda Hill Philanthropies and TAMEST, the Texas Academy of Medicine, Engineering, Science, and Technology, have launched the Hill Prizes. The new program will provide $2.5 million in funding to support the research of Texas scientists.
Axxess founder John Olajide built his Dallas-based healthcare tech company from a fledgling startup in 2007 to a global company with 1,000 employees serving 3 million-plus patients. But the journey getting there wasn’t a straightforward path. He tells his own story to inspire others and strengthen the ecosystem. And he’s confident that “we’ll be celebrating several more unicorns going forward.”
With a five-year, $11.3 million grant from the National Institute of Neurological Disorders and Stroke, researchers at UT Dallas’ new Human Nociceptor and Spinal Cord Molecular Signature Center are digging into the causes of chronic pain and new ways to treat it. The center’s leader, Dr. Ted Price, says the data generated “will fundamentally change the way that we think about pain and how we develop therapeutics.”
Usually they race for the end zone, but Wednesday some of the Dallas Cowboys’ top players swung for the fences at the Reliant Home Run Derby in Frisco. And whether they got dingers or popups, it was all for a good cause. Find out which Cowboy won for the second straight year—as two all-new ‘Pokes players joined in the fun.
The Coppell-based startup said it will use the proceeds to advance and scale its Digital Medical Home, which includes diagnostic-enabled Virtual Primary Care and Virtual Behavioral Health Solutions tailored to fit the healthcare needs of any population. Recuro integrates advanced science, data, at-home diagnostics, and targeted genomics for cancer screening and pharmacogenomics “to better inform integrated care,” the company says.
North Texas is a big place, with plenty to do, see, hear, and watch. So, we scour the internet every week to find events and activities for you. As always, things may change at any time, so be sure to check the official website or registration page for the latest details….
Driven by advancements in technology and digital transformation, the tech industry is experiencing unprecedented growth. However, this growth is accompanied by a significant challenge that nearly 90% of employers are facing—a shortage of tech talent in the US….
It’s national pasta month, and a Dallas-connected company is touting its high-fiber wheat pasta as a way to address a common problem in the U.S.: significant fiber deficiency. To make its pitch even more enticing, the company said if you don’t love its pasta, it’s free….
Denton-based Sally Beauty Holdings has formed SBH Inspires, its first public nonprofit foundation, to focus its philanthropic efforts on supporting individuals impacted by domestic violence and abuse.
To kick off the launch, Sally Beauty Holdings is contributing $200,000 to SBH Inspires to fund partners that provide domestic violence assistance and rehabilitation services….
Trey Bowles, managing director of Techstars Physical Health Fort Worth Accelerator is one of three new members named to the board of directors of the Center for American Entrepreneurship at its annual meeting last month in Washington, D.C….
North Texas is a big place, with plenty to do, see, hear, and watch. So, we scour the internet every week to find events and activities for you. As always, things may change at any time, so be sure to check the official website or registration page for the latest details….
Driven by advancements in technology and digital transformation, the tech industry is experiencing unprecedented growth. However, this growth is accompanied by a significant challenge that nearly 90% of employers are facing—a shortage of tech talent in the US….
It’s national pasta month, and a Dallas-connected company is touting its high-fiber wheat pasta as a way to address a common problem in the U.S.: significant fiber deficiency. To make its pitch even more enticing, the company said if you don’t love its pasta, it’s free….
Denton-based Sally Beauty Holdings has formed SBH Inspires, its first public nonprofit foundation, to focus its philanthropic efforts on supporting individuals impacted by domestic violence and abuse.
To kick off the launch, Sally Beauty Holdings is contributing $200,000 to SBH Inspires to fund partners that provide domestic violence assistance and rehabilitation services….
Trey Bowles, managing director of Techstars Physical Health Fort Worth Accelerator is one of three new members named to the board of directors of the Center for American Entrepreneurship at its annual meeting last month in Washington, D.C….
A collaboration of the Dallas Regional Chamber and Dallas Next, Dallas Innovates is an online news platform covering what’s new + next in Dallas – Fort Worth innovation.
© Copyright 2023 | All rights reserved.
