OpenAI Says AI Is Moving Beyond Chatbots and Will Soon Start Doing Tasks for You – Mashable India
As 2025 draws to a close, artificial intelligence has quietly moved from novelty to necessity, reshaping classrooms, hospitals, workplaces, and everyday life. In an exclusive year-ender exclusive conversation with Mashable India, an OpenAI spokesperson reflected on how AI adoption has evolved over the past year and where it’s headed next.
From the future of web browsing and agentic workflows to persistent misconceptions around AI safety, the discussion offered insight into how OpenAI is thinking about responsibility, productivity, and the growing cultural role of tools like ChatGPT.
We believe that AI will transform the browser and the open web experience. It’ll move beyond answers, and into multi-step task completion – reading across pages, reconciling conflicting information, and taking actions like comparisons, bookings, and form-filling with user oversight. This shift will be powered by more agentic workflows as well as tighter context and memory.
The most damaging misconception is that AI safety is a final compliance gate that can be added at the end. Safety has to be built into models, validated through rigorous pre-launch evaluations (with the option to roll back), and supported by a live safety stack that scales with real traffic through monitoring, abuse detection, and continuous improvement.
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The most heartwarming trend is how quickly ChatGPT has become a practical learning and life tool used for writing support, step-by-step guidance, and everyday problem-solving. It is always heartwarming to see how quickly new capabilities turn into culture at scale, where a feature launch can trigger millions of creations and new behaviors almost immediately. There are also stories of people like Siddhesh Lokare who have used ChatGPT to make a real impact in the country!
Definitely the administrative triage across messages, documents, and coordination. AI can reliably summarize threads, extract decisions, draft first-pass responses, and turn scattered inputs into a clean brief with next steps. This is the highest-return activity because it removes repetitive work while preserving human judgment, creativity, and accountability.
5. In 2026, will AI help humans think better—or think less?
In general, think better. AI will be designed to strengthen reasoning, encourage verification, and keep humans in control through human-in-the-loop workflows. There could be instances of thinking less in the context of writing, planning, and decisions without friction, reflection, or accountability, but human intervention will almost always be an important part of the process.
