#Technology | A man in the United States has shared how he used an AI chatbot to drastically cut a massive hospital bill after his brother-in-law passed away. The hospital had charged nearly $195,000 (around ₹1.6 crore) for just four hours of intensive care fol – LinkedIn
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#Technology | A man in the United States has shared how he used an AI chatbot to drastically cut a massive hospital bill after his brother-in-law passed away. The hospital had charged nearly $195,000 (around ₹1.6 crore) for just four hours of intensive care following a heart attack, but after careful analysis and negotiation, he managed to bring it down to $33,000 (around ₹27 lakh), according to a report by Tom’s Hardware. Head to the link in the comment to read more. #ArtificialIntelligence #AI #Chatbot #Hospital
More details: https://www.moneycontrol.com/technology/man-uses-ai-chatbot-to-reduce-195-000-hospital-bill-to-33-000-after-brother-in-law-s-death-article-13654347.html
AI/ML Leader & Data Storyteller | Associate Director – Data Science @ UnitedHealth Group | Driving Healthcare Innovation via Advanced Analytics | ex-Dunnhumby, Mu Sigma | Patent Inventor | Transforming Data into Decision
This highlights a broader issue: how many people are unknowingly overcharged simply because they don’t have the tools or knowledge to challenge the system? More importantly, the fact that the health insurance had lapsed was a critical factor in this situation. When insurance coverage is active, hospitals typically negotiate rates with insurers, and many inflated or duplicate charges are filtered out or adjusted. But without insurance, the patient (or their family) is billed directly – often at the full, non-negotiated rates, which can be shockingly high & opaque. In this case, the absence of insurance meant: – No third-party oversight to catch billing errors – No pre-negotiated discounts or caps on charges – The hospital could bill at retail rates, which are often several times higher than what insurers pay. That’s likely why the bill was so inflated – and why AI assistance became so valuable.
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