News Poll: Communications, reports drive AI use in security – Security Systems News
Facebook
Twitter
Instagram
Search
Menu
Webcasts
Microphone Icon
Events
Events
Videos
Video Icon
Podcasts
Podcast Icon
News Poll: Communications, reports drive AI use in security
General News
By Ken Showers, Managing Editor
Updated 5:52 PM CDT, Tue September 9, 2025
YARMOUTH, Maine — Artificial intelligence (AI) has found itself at home in every aspect of commercial life and the security industry is no exception, with 75% of responses to a recent SSN News Poll reporting that their organization has integrated AI tools like ChatGPT into daily security operations.
The remaining one-quarter of respondents reported using AI tools like ChatGPT in a limited capacity or still testing their effectiveness.
Where are these tools proving most useful in the security industry? Traditionally time-consuming tasks like incident reports or proposals, half of respondents reported.
“(It) saves time on contract review (and) financial program construction,” wrote one respondent.
The remaining 50% of respondents were split between using AI in some capacity for threat intelligence and analysis, or policy and compliance documentation.
All respondents reported they were using AI for client communications and training materials.
More than 75% of respondents reported having concerns about the use of AI in a professional setting. Half of respondents were concerned about the reliability and accuracy of AI output, and others about data privacy and confidentiality. This lines up with statistics from a 2023 article from the Pew Research Center that found 70% of Americans have little or no trust in companies using AI responsibly.
For those respondents unconcerned about AI usage, these tools have proven a boon for greasing the wheels of productivity.
“I've gotten a lot out of using the tool,” one respondent wrote. “While my writing skills were already solid, it has helped me refine and streamline my communication. I now feel more confident that my messages come across clearly and professionally.”
Artificial Intelligence (AI), ChatGPT, News Poll, Pew Research Center, Security Systems News (SSN)
Comments
To comment on this post, please log in to your account or set up an account now.
Need the Latest Security News in the Industry?
Want to always have the latest security news in the industry right in your inbox? Click the button below to subscribe.
Subscribe Now
Ending the Era of False Alarms
Dominate the Market—Take Over Legacy Panels, Improve Customer Loyalty and Increase Profitability
Protect your bottom line with advanced people screening technology
Optimizing Fire Safety with Integrated Cloud Solutions
Categories
Recent
Archives
Commercial
Monitoring
Residential
Suppliers
Cybersecurity
General News
Also Noted
On The Editor’s Desk
Monitoring Matters
20 Under 40
Emerging Leaders Under 40
Fire Systems Installation
News and Notes
Women in Security
This Blog’s on Fire (And Other Stuff)
TMA appoints Whitney A. Doll as new chief executive officer
News Poll: Communications, reports drive AI use in security
Smart home complexity fuels growth in pro install services
Cliff Raskind joins Parks Associates as consulting director & contributing analyst
Hanwha Vision unveils OnCAFE cloud-based access control platform
RAD’s parent company, AITX, unveils new website
ESA forms AI Readiness Council (ARC)
Volatus Aerospace secures approval from Transport Canada
Sola Security raises $35M Series A funding round
ALL In: How Pye-Barker is reshaping employee ownership
September 2025
August 2025
July 2025
June 2025
May 2025
April 2025
March 2025
February 2025
January 2025
December 2024
November 2024
October 2024
September 2024
August 2024
July 2024
June 2024
May 2024
April 2024
March 2024
February 2024
January 2024
December 2023
November 2023
October 2023
View all Archives
ESA forms AI Readiness Council (ARC)
Women in Security Profile: ‘It is about real influence’
Aikido Security acquires Trag
Privacy Policy | Sitemap | Terms & Conditions | Web Accessibility Guidelines
© 2025 Security Systems News. All rights reserved. Web solutions provided by VGM Forbin
Media Kit
Advertise
Advertiser Directory
Privacy Policy | Sitemap | Terms & Conditions | Web Accessibility Guidelines
© 2025 Security Systems News. All rights reserved. Web solutions provided by VGM Forbin
Webcasts
Microphone Icon
Events
Events
Videos
Video Icon
Podcasts
Video Icon
Subscribe Now
* – Indicates required fields
Password Requirements
