Govt launches AI chatbot for PM-Kisan scheme – The Indian Express

The Ministry of Agriculture and Farmers’ Welfare on Thursday launched an AI chatbot — the first of its kind to be integrated with a major flagship scheme of the central government — for the PM-KISAN scheme.
The AI chatbot was launched by Kailash Choudhary, Minister of State for Agriculture and Farmers’ Welfare, in presence of Agriculture Secretary Manoj Ahuja and Additional Agriculture Secretary Pramod Meherda. During the event, Meherda gave a detailed presentation on features of the chatbot and how it is beneficial for the farmers.
The ministry said in a statement that the AI chatbot launch marks a “significant” step towards enhancing the efficiency and reach of the PM-KISAN scheme, while providing the farmers with “prompt, clear and accurate” responses to their queries.
“It has been developed and improved with the support of EkStep foundation and Bhashini. The introduction of the AI Chatbot in the PM-KISAN grievance management system is aimed at empowering farmers with a user-friendly and accessible platform. In the first phase of the development, the AI Chatbot will assist farmers in seeking information related to their application status, payment details, ineligibility status and other scheme-related updates… The AI Chatbot, accessible through the PM-KISAN mobile application, is integrated with Bhashini which offers multilingual support, catering to the linguistic and regional diversity of the PM-KISAN beneficiaries. This integration of advanced technology will not only enhance transparency but also empower farmers to make informed decisions,” it added.
According to the statement, the chatbot is currently available in English, Hindi, Bengali, Odia and Tamil, and will soon be available in all 22 official languages of the country.