Wendy's, Google Train Next-Generation Order Taker: an AI Chatbot … – The Wall Street Journal
Wendy’s, Google Train Next-Generation Order Taker: an AI Chatbot
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Wendy’s, Google Train Next-Generation Order Taker: an AI Chatbot
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https://www.wsj.com/articles/wendys-google-train-next-generation-order-taker-an-ai-chatbot-968ff865
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Wendy’s is automating its drive-through service using an artificial-intelligence chatbot powered by natural-language software developed by Google and trained to understand the myriad ways customers order off the menu.
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Copyright ©2023 Dow Jones & Company, Inc. All Rights Reserved
This copy is for your personal, non-commercial use only. Distribution and use of this material are governed by our Subscriber Agreement and by copyright law. For non-personal use or to order multiple copies, please contact Dow Jones Reprints at 1-800-843-0008 or visit www.djreprints.com.
